Gently insert the toothpick into the port. Press and hold on the “ Power button ” until the list of options appears. Could this be bypassed with wireless charging? Message and data rates may apply. Visit our contact page to review all your options. After cleaning the port with alcohol the problem went away. ‎01-18-2018 This notification has to do with the fact that the sensors in the USB Type-C port of the Galaxy S8 pick up the smallest amount of moisture to protect your device before the next time you charge it. Easy sign-in, Samsung Pay, notifications, and more! If any liquid other than fresh water enters the charging port of your device, you must rinse it in fresh water and dry it thoroughly with a dry, soft cloth. Immediately stop charging and disconnect the USB cable. The phone has not been exposed to water. Press and hold on the “ Power Off ” option in the screen and tap on the “ Safe Mode” option. I swilled only the port area in the sink. Any tips? in. Certain types of alcohol can cause damage to your iPhone charging port, and it’s not recommended to use alcohol to clean it. Click to Expand. Copyright© 1995-2021 All Rights Reserved. Every once and awhile just make sure to do that, this way you're always keeping that port clean...it'll help in the long run. Related: Galaxy S8 Oreo problems (with their fixes) “Check port: Moisture has been detected in your charger/USB port. This phone is not too old. Moisture detected in charging port. So, my suggestion is to also clean the USB port with a soft cloth to dislodge any dirt or dust and then dry the LG phone. Method 5: Switch off device and charge it. 05:53 AM This should help you BYPASS the issue with the moisture detected error the S8, S8+ S9, S9 + SAMSUNG S10, S10 PLUS, NOTE 8, 9 , 10. Sometimes residual moisture can build up, and if the damage has already been done, that's why the message hasn't gone away. Gently shake the phone or use a mini vacuum to remove the presence of water in the phone charging port. or text SMSCARE to 62913 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Also, the Safe Mode trick works but you cannot transfer files. in, Ok so um I have a Samsung S8 Active, and I cant even fit the Q tip in. I loaded that sink with about 2/3rds water. in. Position the straw to the left or right side of the charging port. Continue to do this until the debris starts to come loose. I went to the Sprint store, they tested the phone with wireless charger which worked. It did work sometimes. Want to get hands-on with latest Galaxy device? I tried that and now  it wont charge at all.... ‎08-13-2018 ‎05-17-2017 3 Gently shake the phone to release the excess drops of moisture from the charging port. Samsung S8 Moisture Detected Fix Method One. The alarm will continue to sound until the charger is disconnected. Turn On your hairdryer in warm mode and bring your Galaxy S8 mobile charging point to in front of Dryer Vent. I had the exact same problem with s7 few months ago. Use a soft dry cloth to gently wipe your Samsung phone and shake it while keeping the charging port down. Experts recommend using pressurized air to clean both the port and the plug, although electrical contact cleaner is also used by some folks. Cover your smartphone properly in with rice. Water will naturally dry or evaporate from the USB charging port within approximately 1 to 2 hours. First, ensure that there is no water or moisture in the USB-C port of your Galaxy S8 or Note 8. Remove the moisture: If you try to connect your phone to the charger while the charging port is wet, you will hear an alarm go off with steps to disconnect the phone. Shake the device gently to remove any excess water that may already seep into it. Let it dry after you do that, turn the phone back on and let me know if it starts charging. If your phone or tablet won't connect wirelessly to a Wi-Fi network, you can connect it manually. Sorry, there is insufficient stock for your cart. Even more, I want you to know that there are LG G6 owners saying that washing the phone and cleaning the USB port solved their problem. Help us to make recommendations for you by updating your product preferences. This will take a lot of poking and scraping. Also I know this might not be the place, but i have a laptop (Dell Xps 2-in-1) And it also has a Usb type C charging port, but i got some dirt in there and It womt charge and idk how to get the dirt out. In the old time, if there is some moisture in the phone, you can put the phone in a rice bag a few days to dry it up. I've done what was recommended here (blow into port, shake phone to see if water comes out). Holding your iPhone so the backside is facing up, place the toothpick inside the charging port. ‎05-16-2017 Please share your ZIP Code to find a nearby Best Buy location. in. Other times, it could be because your Location is disabled or because you are not using the best Location method. I took my phone to spain and it had loads of sand on it by the beach. ‎07-20-2017 Then place it in the open air or under the ceiling fan for some time so that the moisture evaporates. Will this moisture message ever go away? You can try powering the device down, giving a nice wipe inside with a Q-tip just to see if it removes anything, then take some rubbing alcohol and dip the Q-tip in it and try another rubbing. To resolve this issue, make sure you are connected to either a Wi-Fi or mobile data network. While in safe mode try the charger. Free standard shipping, exclusive offers and financing options. Water will naturally evaporate from the charging port within approximately 1 to 2 hours. Fast, easy checkout with Shop Samsung App. http://www.samsung.com/us/support/service/location, moisture detect wont stop with no moisture galaxy s8, Samsung Galaxy S7 Active: Issues with Recent Android 8.0 Update (Oreo). Samsung Galaxy S9 won’t charge after Getting Wet When Galaxy S9 gets wet, you have to be more careful because the Galaxy S9 is medium waterproof.
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